We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).

We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service.

We will may e-mail you in the future, to make you aware of EAUC activity and services, unless you have written to us asking us not to.

For certain activities, such as events, we may pass your details onto relevant third parties - such as sponsors or supporters. We will give you the chance to refuse us passing on your details and these will be available in specific terms and conditions for the events.

The information we collect will only be used by EAUC. We will give you the chance to refuse any marketing email from us.

The type of information we will collect about you includes:

  • your name

  • address

  • phone number

  • email address

  • credit/debit card details

This information is collected when you enter your details on the site. We will never collect sensitive information about you without your explicit consent.

We will endeavour to keep the information we hold about you to be accurate and up to date. You can check the information that we hold about you through access to My EAUC or by emailing us. If you find any inaccuracies please let us know and we will correct it promptly.

The personal information which we hold will be held securely in accordance with our internal security policy and the law.

If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.

We may use technology to monitor users of this site such as which areas of the site you use most or least often and how often you use the website. This can include using a "cookie" which is a piece of data stored on the user's hard drive containing information about the user, it is not linked to any of your personal information on our site. It may be possible for you to modify your browser to prevent this happening and you may still be able to use our site.

If you have any questions/comments about privacy, you should email us at